A full refund will be issued provided written cancellation is received no later than 10 working days in advance of the event. Cancellations received up to 3 days in advance will be refunded 50% of the registration cost. No refunds will be issued if cancellations are received less than 3 days in advance. (Note – If payment has not been received at the time of cancellation, an invoice will be issued for the appropriate amount.) Substitutions are permitted at any time.
Cancellation/Refund requests should be directed to firstname.lastname@example.org; (647) 726-0167).